Outage in Rise Up

Rise Up platform slowness

Resolved Minor

March 09, 2026 - Started about 10 hours ago - Lasted about 1 hour
Official incident page

Incident Report

We encounter an issue on web platform where some requests can timeout. We are currently working on it to identify the root cause.

Components affected

Rise Up Web application

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Latest Updates ( sorted recent to last )

RESOLVED about 9 hours ago - at 03/09/2026 10:41AM

Between 10:10 and 10:26 CET our application experienced degraded performance and intermittent unavailability due to an unexpectedly long-running database operation. This led to an accumulation of backend connections and affected some users ability to access the application.
We identified and mitigated the issue by adjusting configuration parameters and restarting affected services. The platform is now fully operational, and we continue to monitor to ensure stability.
We're implementing additional safeguards to prevent similar behavior in the future.

MONITORING about 10 hours ago - at 03/09/2026 09:46AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 10 hours ago - at 03/09/2026 09:40AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 10 hours ago - at 03/09/2026 09:37AM

We encounter an issue on web platform where some requests can timeout. We are currently working on it to identify the root cause.

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