Outage in RiversideFM

AWS issues affecting the recording and processing of sessions

Resolved Major
October 20, 2025 - Started 15 days ago - Lasted about 10 hours
Official incident page

Incident Report

We’re aware of an issue with AWS that is currently affecting the recording and processing of sessions. Our team is actively investigating and closely monitoring the situation.
Components affected
RiversideFM Recording upload and processing

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Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 10/21/2025 12:44AM

The issue with AWS affecting recording processing times has been resolved, please let us know if you experience any further issues.

IDENTIFIED 15 days ago - at 10/20/2025 04:10PM

An issue with AWS is currently affecting the ability to live stream and host webinars. You can continue to record in the studio, but please note recording processing times will take longer than usual. Our team is closely monitoring the situation.

IDENTIFIED 15 days ago - at 10/20/2025 03:03PM

Due to an issue with AWS, recording processing times will take longer than usual. Our team is closely monitoring the situation.

INVESTIGATING 15 days ago - at 10/20/2025 02:29PM

We’re aware of an issue with AWS that is currently affecting the recording and processing of sessions. Our team is actively investigating and closely monitoring the situation.

Latest RiversideFM outages

Issues accessing the studio and dashboard - 15 days ago
Accessing the Studio - about 1 month ago
Edits taking longer to export - about 2 months ago
Issues of a Third Party Service We Are Using - 2 months ago
Issue Investigation - 3 months ago

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