Outage in Rivery

Scheduled Rivers Not Triggering in US Console

Resolved Minor
October 16, 2024 - Started 2 months ago - Lasted 39 minutes
Official incident page

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Outage Details

We experienced an issue in the US console between 05:03 and 07:45 UTC, during which scheduled rivers were not triggering as expected. This issue has been resolved, and scheduled rivers are functioning as expected. Our team identified the root cause, applied a fix, and confirmed that all services are operating normally. Please note that the missed runs will not be automatically triggered. However, the data will be processed in the next scheduled run. We apologize for any inconvenience caused and appreciate your understanding. Please feel free to reach out with any question to us by submitting a support ticket Rivery Support Team
Components affected
Rivery console.rivery.io
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/16/2024 08:45AM

This incident has been resolved.

MONITORING 2 months ago - at 10/16/2024 08:09AM

We experienced an issue in the US console between 05:03 and 07:45 UTC, during which scheduled rivers were not triggering as expected.
This issue has been resolved, and scheduled rivers are functioning as expected.

Our team identified the root cause, applied a fix, and confirmed that all services are operating normally.
Please note that the missed runs will not be automatically triggered. However, the data will be processed in the next scheduled run.

We apologize for any inconvenience caused and appreciate your understanding.
Please feel free to reach out with any question to us by submitting a support ticket
Rivery Support Team

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