Outage in Rivery
Intermittent Data Push Failures for Snowflake Connections Using Private Key Authentication
Resolved Minor
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Outage Details
We experienced sporadic failures with Rivery when pushing data to Snowflake. This issue impacted a limited subset of our users—specifically those using private key authentication (key pair) to connect to Snowflake.
The failures were inconsistent and only affected certain tables at random.
Our team has identified the root cause, implemented a fix, and is actively monitoring the situation to ensure stability.
We apologize for any disruptions this may have caused and appreciate your patience.
If you continue to experience issues, please contact our support team.
Thank you for your understanding and trust in Rivery.
Components affected
Rivery Rivers (US)Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 11/12/2024 09:21AM
This incident has been resolved.
MONITORING
6 months ago - at 11/12/2024 08:29AM
We are continuing to monitor for any further issues.
MONITORING
6 months ago - at 11/12/2024 08:29AM
We experienced sporadic failures with Rivery when pushing data to Snowflake. This issue impacted a limited subset of our users—specifically those using private key authentication (key pair) to connect to Snowflake.
The failures were inconsistent and only affected certain tables at random.
Our team has identified the root cause, implemented a fix, and is actively monitoring the situation to ensure stability.
We apologize for any disruptions this may have caused and appreciate your patience.
If you continue to experience issues, please contact our support team.
Thank you for your understanding and trust in Rivery.
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