Outage in Rivery

Google Ads Rivers Failing (long run durations)

Resolved Minor
August 06, 2025 - Started about 1 month ago - Lasted about 4 hours
Official incident page

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Outage Details

We’ve identified that certain Google Ads reports – such as Click_View and Ad Group Ad – are taking longer to run than expected. As a result, some rivers are failing due to exceeding the timeout values configured by the customer. Our team is currently investigating the root cause and will provide updates as soon as possible.
Components affected
Rivery console.rivery.io Rivery eu-west-1.console.rivery.io
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 08/06/2025 10:50AM

This incident has been resolved.

MONITORING about 1 month ago - at 08/06/2025 08:30AM

A fix has been deployed to address the issue affecting multiple Google Ads rivers that were failing due to custom timeouts.
We are currently monitoring the system to ensure stability and to confirm that all affected rivers are running as expected.

INVESTIGATING about 1 month ago - at 08/06/2025 07:15AM

We’ve identified that certain Google Ads reports – such as Click_View and Ad Group Ad – are taking longer to run than expected. As a result, some rivers are failing due to exceeding the timeout values configured by the customer.

Our team is currently investigating the root cause and will provide updates as soon as possible.

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