Outage in Rivery
Google Ads Rivers Failing (long run durations)
Resolved MinorIncident Report
We’ve identified that certain Google Ads reports – such as Click_View and Ad Group Ad – are taking longer to run than expected. As a result, some rivers are failing due to exceeding the timeout values configured by the customer.
Our team is currently investigating the root cause and will provide updates as soon as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 08/06/2025 10:50AM
This incident has been resolved.
MONITORING
3 months ago - at 08/06/2025 08:30AM
A fix has been deployed to address the issue affecting multiple Google Ads rivers that were failing due to custom timeouts.
We are currently monitoring the system to ensure stability and to confirm that all affected rivers are running as expected.
INVESTIGATING
3 months ago - at 08/06/2025 07:15AM
We’ve identified that certain Google Ads reports – such as Click_View and Ad Group Ad – are taking longer to run than expected. As a result, some rivers are failing due to exceeding the timeout values configured by the customer.
Our team is currently investigating the root cause and will provide updates as soon as possible.
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