Outage in RM Unify
New Telephony Platform
Resolved MinorIncident Report
As part of our ongoing commitment to improving your support experience, over the next few weeks we will be migrating our phone systems to a new telephony platform.
We do not anticipate any disruption to phone support or your ability to reach us. All numbers will continue to operate as usual.
We are taking every precaution to ensure a smooth transition. If you encounter any issues contacting us by phone during this period, please use our self-service portal chat or email channels as an alternative. Thank you for your understanding and support as we make these improvements
We do not anticipate any disruption to phone support or your ability to reach us. All numbers will continue to operate as usual.
We are taking every precaution to ensure a smooth transition. If you encounter any issues contacting us by phone during this period, please use our self-service portal chat or email channels as an alternative. Thank you for your understanding and support as we make these improvements
Components affected
RM Unify Login & Single Sign OnTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/02/2026 12:05PM
Advisory is now closed.
MONITORING
9 months ago - at 07/24/2025 02:59PM
As part of our ongoing commitment to improving your support experience, over the next few weeks we will be migrating our phone systems to a new telephony platform.
We do not anticipate any disruption to phone support or your ability to reach us. All numbers will continue to operate as usual.
We are taking every precaution to ensure a smooth transition. If you encounter any issues contacting us by phone during this period, please use our self-service portal chat or email channels as an alternative. Thank you for your understanding and support as we make these improvements
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