Outage in Pagero Service

Log in issue Pagero Online

Resolved Major

March 01, 2026 - Started 6 days ago - Lasted about 3 hours
Official incident page

Incident Report

We want to inform you that we are currently experiencing a service outage. Our team is aware of the issue and is actively investigating the cause to resolve it as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will keep you updated on our progress and notify you as soon as the issue is resolved. Thank you.

Components affected

Pagero Service Pagero Online

Need to monitor Pagero Service outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 6 days ago - at 03/01/2026 08:31AM

The issue has been resolved and all services are now available and operating normally. We apologize for any inconvenience this may have caused.

If you have any questions, please contact our Support team: https://www.thomsonreuters.com/en-us/help/pagero

INVESTIGATING 6 days ago - at 03/01/2026 05:24AM

We want to inform you that we are currently experiencing a service outage. Our team is aware of the issue and is actively investigating the cause to resolve it as quickly as possible.
We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will keep you updated on our progress and notify you as soon as the issue is resolved.
Thank you.

Latest Pagero Service outages

Pagero TMS unreachable - about 12 hours ago

Malfunction in Health Solutions HBS OCR Order Service / Störung im Service Health Solutions HBS OCR Order - 9 days ago

Pagero Online - Delays in document processing - 19 days ago

Pagero Online - Degraded Performance on SFTP Server (ftp.pageroonline.com) - 25 days ago

Disturbances in the connection from KSeF - 29 days ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook