Outage in Roadie

Core Platform Outage

Resolved Major

December 16, 2025 - Started 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experience a core platform outage. Our engineers are currently investigating.

Components affected

Roadie Core Platform

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 12/16/2025 08:48PM

This incident has been resolved.

MONITORING 2 months ago - at 12/16/2025 08:14PM

We are continuing to monitor for any further issues.

MONITORING 2 months ago - at 12/16/2025 08:11PM

A fix has been implemented and our engineers are continuing to monitor the situation.

IDENTIFIED 2 months ago - at 12/16/2025 08:02PM

Our engineers are still applying the fix.

INVESTIGATING 2 months ago - at 12/16/2025 07:39PM

Our engineers have identified the cause of the outage and are applying a fix now.

INVESTIGATING 2 months ago - at 12/16/2025 07:34PM

We are currently experience a core platform outage. Our engineers are currently investigating.

source IsDown Service outage impacts app functionality Reports started 2 minutes before official outage was reported

Users report app crashes and login issues during service tasks. Common problems include inability to load app, login failures, and app crashes mid-task.

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