Authentication failing due to widespread provider outage

While our cloud provider (AWS) continues to recover from an earlier outage, our own observability platforms confirm that all services have returned to a stable state. We will continue to actively monitor all systems to ensure ongoing performance and stability.

AWS appears to have fixed the issue, and our services have recovered. We are monitoring the situation closely.

We have investigated and we are continuing to experience widespread issues due to an ongoing AWS incident with the US-EAST-1 Region ( https://health.aws.amazon.com/health/status ) . We will continue to provide update as the situation evolves.

Our team is aware of an ongoing issue causing authentication attempts to fail. This is related to a widespread outage reported by our provider. We are in contact with their support team and are monitoring the situation.