Outage in Roadster

Impact to SMS delivery

Resolved Minor
May 05, 2022 - Started over 3 years ago - Lasted less than a minute
Official incident page

Incident Report

We have received reports of SMS messages not being delivered and SMS-related errors showing in the Express Storefront and dealer admin. We are currently in touch with our SMS provider, Twilio, working on identifying the problem.
Components affected
Roadster Express Storefront Roadster Express Storefront Roadster Dealer Admin Roadster Dealer Admin

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Latest Updates ( sorted recent to last )
INVESTIGATING over 3 years ago - at 05/05/2022 11:46PM

We have received reports of SMS messages not being delivered and SMS-related errors showing in the Express Storefront and dealer admin. We are currently in touch with our SMS provider, Twilio, working on identifying the problem.

Latest Roadster outages

Degraded response times for dealer admin - over 1 year ago
Degraded performance due to a service provider outage - over 3 years ago
System-wide SMS outage - over 3 years ago
Degraded performance due to a service provider outage - almost 4 years ago
Performance issues with dealer admin - about 4 years ago

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