Outage in RoadSync
EFS/Wex Payment Methods
Resolved Major
March 20, 2024 - Started almost 2 years ago
Official incident page
Official incident page
Incident Report
We are currently experiencing technical issues with EFS/Wex payment methods. TChecks will continue to work as normal. We have contacted EFS/Wex and raised the issue and are working with them to resolve it.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 03/20/2024 06:13PM
Our partner has resolved the issue and EFS/Wex payment methods are operational again.
IDENTIFIED
almost 2 years ago - at 03/20/2024 05:50PM
Our partner has identified the issue and is working on a fix.
INVESTIGATING
almost 2 years ago - at 03/20/2024 04:58PM
We are currently experiencing technical issues with EFS/Wex payment methods. TChecks will continue to work as normal. We have contacted EFS/Wex and raised the issue and are working with them to resolve it.
Latest RoadSync outages
Hardware Device Payment processing degradation - 8 days ago
Payments delayed - 3 months ago
Comdata checks not processing - 4 months ago
AWS Cognito issues - about 1 year ago
RoadSync Platform Status: Checkout application not loading - over 2 years ago
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