Outage in RoadSync

Comdata checks not processing

Resolved Major
October 20, 2025 - Started 16 days ago - Lasted about 6 hours
Official incident page

Incident Report

Comdata checks are processing intermittently on Roadsync platform due to global Amazon Web Services outage. We will keep you informed with updates.
Components affected
RoadSync Checkout

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Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 10/20/2025 10:57PM

Instant Payout and Comdata check processing have returned to normal operational state. We will continue to monitor activity related to the global Amazon Web Services outage.

MONITORING 16 days ago - at 10/20/2025 08:07PM

Instant Payouts as well as Comdata checks are processing intermittently on Roadsync platform due to global Amazon Web Services outage. We will keep you informed with updates.

MONITORING 16 days ago - at 10/20/2025 05:09PM

Comdata checks are processing intermittently on Roadsync platform due to global Amazon Web Services outage. We will keep you informed with updates.

Latest RoadSync outages

AWS Cognito issues - 11 months ago
EFS/Wex Payment Methods - over 1 year ago
RoadSync Platform Status: Checkout application not loading - about 2 years ago
Issues with a 3rd party provider - about 2 years ago
Users might have issues signing in to roadsync.app - about 2 years ago

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