Outage in Robin

Office maps latency

Resolved Minor
September 27, 2022 - Started over 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We're currently investigating increased latency when loading office maps.
Components affected
Robin AWS US East Robin Mobile Robin Dashboard Robin Status Boards
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 09/27/2022 09:08AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 09/27/2022 08:01AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 09/27/2022 07:59AM

We're currently investigating increased latency when loading office maps.

Latest Robin outages

Intermittent analytics latency - 17 days ago
Support chat is down - 29 days ago
Mobile app crashing on Android - about 2 months ago
Analytics may appear unavailable - 2 months ago
Reports may appear intermittently unavailable - 4 months ago

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