Outage in Robin

Outlook add-in unavailable

Resolved Major
September 28, 2023 - Started about 2 years ago - Lasted 1 day
Official incident page

Incident Report

The issue has been identified and a fix is being implemented.
Components affected
Robin Add-in

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/29/2023 04:24PM

This incident has been resolved. Customers still experiencing issues may have to refresh the page or log in again.

MONITORING about 2 years ago - at 09/29/2023 12:59PM

A fix has been implemented and we are monitoring the results. Some users may be asked to log in to the application again.

IDENTIFIED about 2 years ago - at 09/28/2023 06:52PM

We have made some updates that should fix this issue for most customers. We are still seeing a few instances of unavailable add-ins and are continuing to investigate possible fixes.

IDENTIFIED about 2 years ago - at 09/28/2023 04:16PM

The issue has been identified and a fix is being implemented.

Latest Robin outages

Increased Error Rates - 2 months ago
Increased API Latency - 4 months ago
API latency in EU region - 4 months ago
Increased API Latency - 5 months ago

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