Outage in Rock Wallet

System emails not being triggered

Resolved Minor

August 09, 2022 - Started over 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

We have identified an issue with all system emails not getting triggered. We are working towards a resolution.

Components affected

Rock Wallet Widget Platform Rock Wallet Dashboard

Latest Updates ( sorted recent to last )

MONITORING over 3 years ago - at 08/09/2022 02:19AM

We have implemented a fix and are currently monitoring our email systems.

IDENTIFIED over 3 years ago - at 08/09/2022 12:25AM

We have identified an issue with all system emails not getting triggered. We are working towards a resolution.

Latest Rock Wallet outages

Winding down operations - over 2 years ago

USDC & DAI Trading Disabled - almost 3 years ago

Fiat/crypto deposits are temporarily suspended. - about 3 years ago

Delays in Polygon network transactions - about 3 years ago

Increased card processing failure rates - about 3 years ago

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