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Outage in Rocket.net

Amsterdam network Issues

Resolved Minor
July 03, 2025 - Started 10 months ago - Lasted about 2 hours
Official incident page

Incident Report

Our data center in Amsterdam (PhoenixNAP) has identified a network issue causing minor packet loss and slowdowns. We apologize for any inconvenience this may cause. Please follow https://status.phoenixnap.com/incidents/ldsj76nrmhg0 for full updates. Thank you
Components affected
Rocket.net NL - Amsterdam

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/03/2025 07:23PM

Everything appears to be back to normal with no packet loss.

MONITORING 10 months ago - at 07/03/2025 07:14PM

We are seeing 100% ping results at this time and are continuing to monitor.

IDENTIFIED 10 months ago - at 07/03/2025 07:11PM

We just received another update from PhoenixNAP:

We are currently aware of an ongoing networking issue in our Amsterdam node. Our teams have identified the cause of the issues and are working on a resolution. We will provide updates via email and on this page as they become available

IDENTIFIED 10 months ago - at 07/03/2025 06:38PM

PhoenixNAP has provided another update:

We are currently aware of a networking issue in our Amsterdam node. Our teams have identified the issue and are still working on a resolution. We will provide updates via email and on this page shortly.

We expect this to be resolved shortly as all hands are on deck on their end.

Note: This does not affect cached content whatsoever and is around a 20% packet loss briefly causing intermittent issues.

IDENTIFIED 10 months ago - at 07/03/2025 06:02PM

The data center has identified the issue:

"we have identified an issue with one of our core routers in NLD and taking steps to fix it"

INVESTIGATING 10 months ago - at 07/03/2025 05:39PM

Our data center in Amsterdam (PhoenixNAP) has identified a network issue causing minor packet loss and slowdowns.

We apologize for any inconvenience this may cause.

Please follow https://status.phoenixnap.com/incidents/ldsj76nrmhg0 for full updates.

Thank you

Latest Rocket.net outages

Server latency - about 1 month ago
Server Issue Identified - 2 months ago

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