Outage in Rocket.net
[Ashburn] ash41 issues
Resolved MajorIncident Report
This specific server is having issues with its NIC card and is currently unable to reach out.
PhoenixNAP is looking in to the issue now.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 09/23/2025 02:16PM
This incident has been resolved.
IDENTIFIED
4 months ago - at 09/23/2025 01:42PM
The data center is physically swapping the NIC now.
IDENTIFIED
4 months ago - at 09/23/2025 01:18PM
The data center is powering the machine off now and swapping the NIC
IDENTIFIED
4 months ago - at 09/23/2025 01:02PM
PhoenixNAP has confirmed this is a bad network card and they are swapping it now.
All data is in tact, server is online, just a bad NIC card.
Cached assets continue to serve.
IDENTIFIED
4 months ago - at 09/23/2025 12:48PM
This specific server is having issues with its NIC card and is currently unable to reach out.
PhoenixNAP is looking in to the issue now.
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