Outage in Rocket.net

[Ashburn] ash41 issues

Resolved Major
September 23, 2025 - Started 4 months ago - Lasted about 1 hour
Official incident page

Incident Report

This specific server is having issues with its NIC card and is currently unable to reach out. PhoenixNAP is looking in to the issue now.
Components affected
Rocket.net US - Ashburn

Need to monitor Rocket.net outages?

One place to monitor all your cloud vendors.
Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/23/2025 02:16PM

This incident has been resolved.

IDENTIFIED 4 months ago - at 09/23/2025 01:42PM

The data center is physically swapping the NIC now.

IDENTIFIED 4 months ago - at 09/23/2025 01:18PM

The data center is powering the machine off now and swapping the NIC

IDENTIFIED 4 months ago - at 09/23/2025 01:02PM

PhoenixNAP has confirmed this is a bad network card and they are swapping it now.

All data is in tact, server is online, just a bad NIC card.

Cached assets continue to serve.

IDENTIFIED 4 months ago - at 09/23/2025 12:48PM

This specific server is having issues with its NIC card and is currently unable to reach out.

PhoenixNAP is looking in to the issue now.

Latest Rocket.net outages

Network issue in London - 3 months ago
Amsterdam network Issues - 3 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5350 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook