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The incident has now been resolved, and the backlog identified earlier has been processed. Apologies for any inconvenience caused.
There is a backlog from the incident that is actively processing.
We expect to be processing new occurrences in real time shortly. Further updates will be posted at 03:00 pst
We are continuing to process the backlog of data, a further update will be posted in at 02:00 pst
We are continuing to process the backlog of data, a further update will be posted in at 00:00 pst
We've had a simultaneous failure of several services which has paused data processing until they come back online. All incoming data is being stored and will be processed. We hope to be processing in real-time again in 90 minutes. The backlog that was sent since approximately 6:15pm PT will be processed in parallel overnight. We'll provide another update in an hour.
We are currently investigating this issue.
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