Outage in Rootly

Slack Outage (3rd Party) Impacting Rootly Slack App

Resolved Major
February 26, 2025 - Started about 2 months ago - Lasted about 5 hours
Official incident page

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Outage Details

Slack is running into an incident that is impacting /slash commands (e.g. /rootly new) and messaging capabilities https://slack-status.com/2025-02/1b757d1d0f444c34. This means button interactions and messages are delayed or will fail completely. Some users have also reported being unable to load Slack completely. Rootly On-Call and Web Platform remain unaffected.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 02/26/2025 08:42PM

Error rates have come down significantly. Scattered delays when creating channels. The /rootly command is now working as intended.

Stay up to date with Slack: https://slack-status.com/2025-02/1b757d1d0f444c34.

IDENTIFIED about 2 months ago - at 02/26/2025 05:04PM

Our engineering team is continuing to monitor closely. We've pushed a few changes to modify our retry logic despite Slack API reporting an outage. We are continuing to look for alternative methods.

Stay up to date with Slack: https://slack-status.com/2025-02/1b757d1d0f444c34.

IDENTIFIED about 2 months ago - at 02/26/2025 04:57PM

Latency and failure rates from Slack remain quite high still https://slack-status.com/2025-02/1b757d1d0f444c34.

IDENTIFIED about 2 months ago - at 02/26/2025 04:06PM

Slack is running into an incident that is impacting /slash commands (e.g. /rootly new) and messaging capabilities https://slack-status.com/2025-02/1b757d1d0f444c34. This means button interactions and messages are delayed or will fail completely. Some users have also reported being unable to load Slack completely.

Rootly On-Call and Web Platform remain unaffected.

Latest Rootly outages

Intermittent Latency for Status Pages - 24 days ago
Intermittent Latency in Web Application - about 1 month ago
Degraded performance - about 1 month ago
Continued Slack Outage (3rd Party) Impacting Rootly Slack App - about 2 months ago
Delayed Workflows - 2 months ago

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