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Outage in Rootly

Marketing Site Errors Due to Upstream Webflow Issue

Resolved Minor
April 14, 2026 - Started 27 days ago - Lasted about 15 hours
Official incident page

Incident Report

Summary AI Generated

Rootly's marketing website (rootly.com) experienced 500 errors for users in some locations due to an upstream issue with their hosting provider Webflow. The core Rootly application and on-call functionality remained unaffected, with users able to access services directly through https://rootly.com/account as a workaround. The incident was resolved within 4 minutes once the upstream Webflow issue was addressed.

We are currently investigating reports loading issues on our marketing homepage, affecting users in some locations. This is related to an ongoing issue with our hosting provider, Webflow. You can follow their progress here: status.webflow.com/incidents/kdtchw1lvsfv. The Rootly application including on-call is not affected. A workaround is directly visiting https://rootly.com/account. We are monitoring the situation and will provide updates as they become available.

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Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 04/15/2026 07:03AM

Webflow has resolved the issue and our marketing homepage is functioning as expected. Full details: https://status.webflow.com/incidents/kdtchw1lvsfv.

INVESTIGATING 27 days ago - at 04/14/2026 03:51PM

We are currently investigating reports loading issues on our marketing homepage, affecting users in some locations.

This is related to an ongoing issue with our hosting provider, Webflow. You can follow their progress here: status.webflow.com/incidents/kdtchw1lvsfv.

The Rootly application including on-call is not affected. A workaround is directly visiting https://rootly.com/account. We are monitoring the situation and will provide updates as they become available.

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