Outage in Rossum
Documents in review not displayed in UI
Resolved Major
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Outage Details
Components affected
Rossum EU IrelandLatest Updates ( sorted recent to last )
This incident has been resolved.
The full document re-indexing has been running now for the problematic period. Affected documents should start appearing in the UI.
The whole process is expected to finish around 5 PM CET.
The full document re-indexing has been running now for the problematic period. Affected documents should start appearing in the UI.
The whole process is expected to finish around 9 PM CET.
The issue has been identified. Document re-indexing has been running now. Problematic documents should start appearing in the UI.
One of our components (document indexing) has a partial outage. It is manifested by not displaying documents in the review state (uploaded between Dec 20th and Dec24th) in the UI for some customers. Our team is already investigating the situation.
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