Outage in Rossum

Component outage

Resolved Major

June 04, 2025 - Started 8 months ago - Lasted about 4 hours
Official incident page

Incident Report

Our component for data-matching has an partial outage. Our team is already investigating the situation.

Components affected

Rossum EU Ireland Rossum US east coast Rossum Japan Tokyo

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 06/04/2025 01:20PM

The issue has been resolved, and our Master Data Hub extensions are fully operational. If you are still experiencing any problems, please get in touch with us at support@rossum.ai.

MONITORING 8 months ago - at 06/04/2025 10:15AM

We rolled back to previous version, the issue seems to be gone

INVESTIGATING 8 months ago - at 06/04/2025 09:50AM

We are continuing to investigate this issue.

INVESTIGATING 8 months ago - at 06/04/2025 09:44AM

Our component for data-matching has an partial outage. Our team is already investigating the situation.

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