Outage in Routific

Driver live location not visible on dispatcher map (old Routific)

Minor
October 24, 2025 - Started 1 day ago
Official incident page

Incident Report

Some dispatchers may not see drivers’ live locations after the most recent Android mobile app update. We’ve identified the cause and are working on a fix. Dispatchers will still be able to see driver status updates and track stop progress. We’ll provide an update once the fix is live.
Components affected
Routific SaaS product Routific Driver Mobile App

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Latest Updates ( sorted recent to last )
IDENTIFIED 1 day ago - at 10/24/2025 08:37PM

Some dispatchers may not see drivers’ live locations after the most recent Android mobile app update. We’ve identified the cause and are working on a fix.

Dispatchers will still be able to see driver status updates and track stop progress.

We’ll provide an update once the fix is live.

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