Outage in Routific

Driver live location not visible on dispatcher map (old Routific)

Resolved Minor
October 24, 2025 - Started 23 days ago - Lasted 5 days
Official incident page

Incident Report

Some dispatchers may not see drivers’ live locations after the most recent Android mobile app update. We’ve identified the cause and are working on a fix. Dispatchers will still be able to see driver status updates and track stop progress. We’ll provide an update once the fix is live.
Components affected
Routific SaaS product Routific Driver Mobile App

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Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 10/29/2025 11:10PM

This issue has been resolved. Dispatchers can see Android drivers' live locations and everything is functioning as expected. Thank you!

IDENTIFIED 23 days ago - at 10/24/2025 08:37PM

Some dispatchers may not see drivers’ live locations after the most recent Android mobile app update. We’ve identified the cause and are working on a fix.

Dispatchers will still be able to see driver status updates and track stop progress.

We’ll provide an update once the fix is live.

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