Outage in Routific

Driver live location not visible on dispatcher map (old Routific)

Resolved Minor
October 24, 2025 - Started 23 days ago - Lasted 5 days
Official incident page

Incident Report

Some dispatchers may not see drivers’ live locations after the most recent Android mobile app update. We’ve identified the cause and are working on a fix. Dispatchers will still be able to see driver status updates and track stop progress. We’ll provide an update once the fix is live.

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Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 10/29/2025 11:10PM

This issue has been resolved. Dispatchers can see Android drivers' live locations and everything is functioning as expected. Thank you!

IDENTIFIED 23 days ago - at 10/24/2025 08:37PM

Some dispatchers may not see drivers’ live locations after the most recent Android mobile app update. We’ve identified the cause and are working on a fix.

Dispatchers will still be able to see driver status updates and track stop progress.

We’ll provide an update once the fix is live.

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