Outage in Routific
Driver live location not visible on dispatcher map (old Routific)
Resolved MinorIncident Report
Some dispatchers may not see drivers’ live locations after the most recent Android mobile app update. We’ve identified the cause and are working on a fix.
Dispatchers will still be able to see driver status updates and track stop progress.
We’ll provide an update once the fix is live.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 10/29/2025 11:10PM
This issue has been resolved. Dispatchers can see Android drivers' live locations and everything is functioning as expected. Thank you!
IDENTIFIED
about 2 months ago - at 10/24/2025 08:37PM
Some dispatchers may not see drivers’ live locations after the most recent Android mobile app update. We’ve identified the cause and are working on a fix.
Dispatchers will still be able to see driver status updates and track stop progress.
We’ll provide an update once the fix is live.
Latest Routific outages
Degradation of SMS notifications - 22 days ago
Service Delays: Scheduling, Publishing, making changes to Routes and Orders and delivery of Customer Notifications in New Routific - about 1 month ago
Routific (app.routific.com) Outage - about 1 month ago
Unable to dispatch routes and send SMS customer notifications - about 2 months ago
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