Outage in RRPproxy

Performance degradation caused by intermittent package loss

Resolved Minor
September 19, 2025 - Started 27 days ago - Lasted about 2 hours
Official incident page

Incident Report

Starting around 11:20 UTC, we observe intermittent packet loss affecting connectivity to our data center locations. Our upstream provider has acknowledged the issue and is actively implementing corrective measures to restore full service as quickly as possible.
Components affected
RRPproxy SOAP API RRPproxy OT&E Environment RRPproxy WHOIS RRPproxy RDAP RRPproxy XRRP API RRPproxy EPP API RRPproxy XMLRPC API RRPproxy HTTPS API RRPproxy Web Interface
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Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 09/19/2025 01:18PM

This incident has been resolved.

MONITORING 27 days ago - at 09/19/2025 11:37AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 27 days ago - at 09/19/2025 11:28AM

Starting around 11:20 UTC, we observe intermittent packet loss affecting connectivity to our data center locations.

Our upstream provider has acknowledged the issue and is actively implementing corrective measures to restore full service as quickly as possible.

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