Outage in RRPproxy

Performance degradation caused by intermittent package loss

Resolved Minor
September 19, 2025 - Started 5 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Starting around 11:20 UTC, we observe intermittent packet loss affecting connectivity to our data center locations. Our upstream provider has acknowledged the issue and is actively implementing corrective measures to restore full service as quickly as possible.
Components affected
RRPproxy SOAP API RRPproxy OT&E Environment RRPproxy WHOIS RRPproxy RDAP RRPproxy XRRP API RRPproxy EPP API RRPproxy XMLRPC API RRPproxy HTTPS API RRPproxy Web Interface
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 09/19/2025 01:18PM

This incident has been resolved.

MONITORING 5 days ago - at 09/19/2025 11:37AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 5 days ago - at 09/19/2025 11:28AM

Starting around 11:20 UTC, we observe intermittent packet loss affecting connectivity to our data center locations.

Our upstream provider has acknowledged the issue and is actively implementing corrective measures to restore full service as quickly as possible.

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