Outage in Rubrik
Microsoft 365 Protection Experiencing Degraded Availability
Resolved Minor
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Outage Details
We are noticing an issue with Polaris Microsoft 365 protection in US-2 and EU-1 regions
Symptoms: Some backups might fail and objects may briefly be out of compliance for M365
Incident Start Time: 01/31/2023 06:30 AM UTC
Workaround: None at this time.
Engineering is actively investigating to resolve this issue.
Components affected
Rubrik Microsoft 365 Protection Rubrik Microsoft 365 Protection Rubrik Microsoft 365 Protection Rubrik Microsoft 365 Protection Rubrik Microsoft 365 ProtectionLatest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 02/05/2023 08:00PM
This incident has been resolved.
MONITORING
over 2 years ago - at 02/03/2023 09:46AM
A fix has been implemented for long-running exchange backups/compliance issues and we are monitoring the results
It may take a while to achieve the expected compliance levels for M365 Exchange backups
Compliance for M365 OneDrive, SharePoint and Teams was briefly impacted on 2023/01/31 and should have recovered as of today.
INVESTIGATING
over 2 years ago - at 02/02/2023 06:18PM
We are observing M365 Exchange backups are taking longer than usual which might continue to cause a drop in compliance for Exchange.
Compliance for M365 OneDrive, SharePoint and Teams was briefly impacted on 2023/01/31 and should have recovered as of today.
We are working on further mitigation to bring the service back to a normal operating state.
MONITORING
over 2 years ago - at 02/02/2023 05:47PM
A fix has been implemented and we are monitoring the results
M365 backups are progressing now
It may take a while to complete the pending backups
MONITORING
over 2 years ago - at 02/02/2023 08:17AM
We are continuing to monitor for any further issues.
MONITORING
over 2 years ago - at 02/01/2023 01:58PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
over 2 years ago - at 01/31/2023 08:13PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
over 2 years ago - at 01/31/2023 03:03PM
We are noticing an issue with Polaris Microsoft 365 protection in US-2 and EU-1 regions
Symptoms: Some backups might fail and objects may briefly be out of compliance for M365
Incident Start Time: 01/31/2023 06:30 AM UTC
Workaround: None at this time.
Engineering is actively investigating to resolve this issue.
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