Outage in Rubrik

Rubrik Security Cloud is experiencing degraded availability in the US1, US-2 and EU-1 regions.

Resolved Major
July 25, 2023 - Started about 2 years ago - Lasted about 15 hours
Official incident page

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Outage Details

Symptom(s): Some users may face errors during login. Incident Start Time: 07/25/2023 1:30 AM PST Engineering is actively investigating to resolve this issue
Components affected
Rubrik Polaris GPS Rubrik Polaris GPS Rubrik Security Cloud - Data Protection Rubrik Security Cloud - Data Protection Rubrik Polaris GPS Rubrik Security Cloud - Data Protection
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 07/25/2023 11:56PM

This incident has been resolved.

MONITORING about 2 years ago - at 07/25/2023 11:31PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 07/25/2023 09:16PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 07/25/2023 03:27PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 years ago - at 07/25/2023 09:36AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 years ago - at 07/25/2023 09:14AM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 07/25/2023 09:10AM

Symptom(s): Some users may face errors during login.

Incident Start Time: 07/25/2023 1:30 AM PST

Engineering is actively investigating to resolve this issue

Latest Rubrik outages

RSC degraded availability - about 2 months ago
Rubrik Security Cloud degraded availability - 2 months ago
Error Accessing RSC UI - 4 months ago
Error Accessing RSC UI - 6 months ago
RSC is experiencing login degradation. - 7 months ago

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