Outage in Rubrik

Cloud Native Protection for AWS Experiencing Degraded Availability

Resolved Major
October 20, 2025 - Started about 8 hours ago - Lasted about 1 hour
Official incident page

Incident Report

We are noticing increased error rates from AWS APIs which is impacting the availability of Rubrik Cloud Native services for AWS Symptom(s): All jobs for AWS snappables might fail Incident Start Time: 10/20/2025 07:16 AM UTC Workaround: None at this time We are monitoring the situation as AWS continues to remediate the impact across their services.
Components affected
Rubrik Security Cloud - Data Protection Rubrik Security Cloud - Data Protection Rubrik Security Cloud - Data Protection Rubrik Security Cloud - Data Protection Rubrik Security Cloud - Data Protection

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Latest Updates ( sorted recent to last )
RESOLVED about 7 hours ago - at 10/20/2025 11:00AM

This incident has been resolved.

MONITORING about 8 hours ago - at 10/20/2025 09:55AM

AWS has applied a mitigation and we're seeing reduced error rates. We're currently monitoring the systems for recovery

INVESTIGATING about 8 hours ago - at 10/20/2025 09:48AM

We are noticing increased error rates from AWS APIs which is impacting the availability of Rubrik Cloud Native services for AWS

Symptom(s): All jobs for AWS snappables might fail

Incident Start Time: 10/20/2025 07:16 AM UTC

Workaround: None at this time

We are monitoring the situation as AWS continues to remediate the impact across their services.

Latest Rubrik outages

Error Accessing RSC UI - 20 days ago
RSC degraded availability - 4 months ago
Rubrik Security Cloud degraded availability - 4 months ago
Error Accessing RSC UI - 7 months ago
Error Accessing RSC UI - 8 months ago

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