Outage in Rudderstack

Delivery delays due to incident with our cloud provider

Resolved Major

July 04, 2026 - Started 13 days ago - Lasted 37 minutes
Official incident page

Incident Report

Summary AI Generated

**RudderStack – Delivery Delays Due to Cloud Provider Outage** On July 4, 2026, a cloud provider outage caused event delivery delays across RudderStack's US and EU Data Processing Pipelines and Warehouses, lasting approximately 37 minutes. Event ingestion remained unaffected throughout the incident. The issue was resolved after API call success rates to the cloud provider recovered and event delivery times returned to real-time.

We are currently investigating this issue.

Components affected

Rudderstack Data Processing Pipeline (US) Rudderstack Data Processing Pipeline (EU) Rudderstack Warehouses

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Latest Updates ( sorted recent to last )

RESOLVED 13 days ago - at 07/04/2026 08:48PM

This incident has been resolved.

MONITORING 13 days ago - at 07/04/2026 08:42PM

We are observing an improvement on successufully API calls to our cloud provider, event delivery times are recovering back to realtime.

IDENTIFIED 13 days ago - at 07/04/2026 08:23PM

We've identified event delivery delays across customers in the US region. The root cause is due to an outage from our cloud provider. Event ingestion has not been affected.

INVESTIGATING 13 days ago - at 07/04/2026 08:13PM

We are currently investigating this issue.

Latest Rudderstack outages

Degraded performance for Data Processing Pipeline in the EU region - 2 days ago

Degraded performance from Control Plane services in the EU region - 3 days ago

Delivery delays in US region due to incident with our cloud service provider - 12 days ago

Investigating elevated delivery failures for some destinations - 16 days ago

Live Events feature is currently unavailable - 18 days ago

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