A cloud service provider issue prevented RudderStack from scaling its infrastructure, causing event delivery delays for some customers in the US region. Data ingestion remained unaffected throughout the incident. The issue was resolved after approximately 1.9 hours following observed improvements in API calls to the cloud provider.
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This incident has been resolved.
We are observing an improvement in API calls to our cloud service provider.
We are continuing to work on a fix for this issue.
We have identified an issue with our cloud service provider, which prevents us to preemptly scaling our infrastructure. Data ingestion has not been affected. We expect a delay in event delivery for some customers in the US region.
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