Outage in Runa

Prodegustation FR orders are failing

Resolved Minor
February 04, 2025 - Started about 1 month ago - Lasted 15 days
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of Prodegustation FR (PRDGS-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
Runa Gift Processing
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 02/19/2025 05:39PM

This incident has been resolved.

INVESTIGATING about 1 month ago - at 02/04/2025 03:21PM

We are currently investigating an issue causing some orders of Prodegustation FR (PRDGS-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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