Outage in Runa

Boots UK orders are failing

Resolved Minor
April 29, 2025 - Started about 10 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of Boots UK (BOOTS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
Runa Gift Processing
Latest Updates ( sorted recent to last )
RESOLVED about 8 hours ago - at 04/29/2025 09:23AM

This incident has been resolved.

MONITORING about 9 hours ago - at 04/29/2025 08:23AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 10 hours ago - at 04/29/2025 08:00AM

We are currently investigating an issue causing some orders of Boots UK (BOOTS-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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