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Outage in Runway

Issues with Runway content moderation system

Resolved Minor
October 07, 2025 - Started 7 months ago - Lasted about 2 hours
Official incident page

Incident Report

We've identified an issue affecting a subset of tasks which experience issues with content moderation. We are currently investigating a root cause and will provide updates as soon as we have them.

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/07/2025 05:14PM

The issue is now resolved.

IDENTIFIED 7 months ago - at 10/07/2025 03:40PM

We've identified the root cause of the incident affecting public API generations with `publicFigureThreshold` set to `"auto"`. Other generations are not affected.

INVESTIGATING 7 months ago - at 10/07/2025 03:13PM

We've identified an issue affecting a subset of tasks which experience issues with content moderation. We are currently investigating a root cause and will provide updates as soon as we have them.

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