Outage in Runway
Long Queue Times
Resolved MajorIncident Report
Our engineering team is investigating a problem affecting long queue times for some of our models. We're aware of the problem and are working towards a solution. We will provide an update soon.
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 08/12/2025 07:10PM
The fix was fully rolled out and the issue has been resolved.
MONITORING
9 months ago - at 08/12/2025 06:22PM
We've released a fix and are seeing improvements. We're monitoring closely to ensure the fix fully resolves the issue for everyone.
INVESTIGATING
9 months ago - at 08/12/2025 06:14PM
We see that some Public API endpoints are also experiencing long wait times. We are still investigating, and will provide another update soon.
INVESTIGATING
9 months ago - at 08/12/2025 05:54PM
Our engineering team is investigating a problem affecting long queue times for some of our models. We're aware of the problem and are working towards a solution. We will provide an update soon.
Latest Runway outages
Issues with Seedance 2.0 generations - 13 days ago
We've identified a problem and are working on a fix - 22 days ago
We've identified a problem and are working on a fix - 22 days ago
We've spotted an issue with Gemini Nano Banana Pro image model - about 1 month ago
High queue wait times for Gen 4.5 image-to-video - about 2 months ago
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