Outage in Runway
Issues with upscaling video using Runway public API
Resolved MajorIncident Report
We have identified the root cause of the problem and are working towards a solution to restore the service for all users.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/03/2025 02:44PM
The video_upscale service is no longer experiencing issues.
MONITORING
10 months ago - at 07/03/2025 02:40PM
We have rolled out a fix that should address the issue and we continue to monitor.
INVESTIGATING
10 months ago - at 07/03/2025 02:16PM
We have identified the root cause of the problem and are working towards a solution to restore the service for all users.
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