Outage in Runway

Tasks cannot be created

Resolved Major

February 16, 2026 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We have identified the root cause of the problem and are working towards a solution to restore the service for all users.

Components affected

Runway App Runway Backend Runway Public API

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 02/16/2026 05:11PM

This incident has now been resolved.

MONITORING about 2 months ago - at 02/16/2026 04:59PM

We've released a fix and are seeing improvements. Delayed requests should start processing soon. Previously failed submissions can now be retried.

We're monitoring closely to ensure the fix fully resolves the issue for everyone.

MONITORING about 2 months ago - at 02/16/2026 04:53PM

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

MONITORING about 2 months ago - at 02/16/2026 04:53PM

INVESTIGATING about 2 months ago - at 02/16/2026 04:29PM

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

INVESTIGATING about 2 months ago - at 02/16/2026 04:28PM

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

INVESTIGATING about 2 months ago - at 02/16/2026 04:24PM

We have identified the root cause of the problem and are working towards a solution to restore the service for all users.

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