Outage in Rybbon
AWS Infrastructure downtime reported
Resolved MinorIncident Report
We are currently facing an issue with the BHN Rewards API due to AWS service provider is having issue in network load balancers and are now seeing connectivity and API recovery for AWS services.
We will keep you posted the status of the service when the services would get restored.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 10/21/2025 01:22AM
The issue has been successfully resolved. All services, including the BHNR API, have been verified and are now functioning as expected. We will continue to monitor the systems to ensure stability.
IDENTIFIED
4 months ago - at 10/20/2025 05:03PM
We are currently facing an issue with the BHN Rewards API due to AWS service provider is having issue in network load balancers and are now seeing connectivity and API recovery for AWS services.
We will keep you posted the status of the service when the services would get restored.
Latest Rybbon outages
ALARM: "prod-apiv2-down" in US East (N. Virginia) - 2 months ago
API outage - 12 months ago
Scheduled release upgrade version 12.7 - over 2 years ago
AWS Service Degradation - over 2 years ago
Application outage - over 3 years ago
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