Outage in Rydoo

Issues with expense overview/details on Web

Resolved Major

January 07, 2026 - Started 4 months ago - Lasted about 4 hours
Official incident page

Incident Report

Some users are currently experiencing issues loading the expense overview and details on the web app. The mobile app works fine. A temporary workaround if your expenses are not loading on the web app: - Use an incognito/private window. - Use the mobile app. (This does not solve some projects/custom fields that might not be loading on the expense details in web.) Our team is actively working on a full solution, and we will provide updates as soon as we have more information.

Components affected

Rydoo Expense

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 01/07/2026 04:35PM

The issue has been fully resolved. No workarounds needed.

IDENTIFIED 4 months ago - at 01/07/2026 12:55PM

Some users are currently experiencing issues loading the expense overview and details on the web app.
The mobile app works fine.

A temporary workaround if your expenses are not loading on the web app:
- Use an incognito/private window.
- Use the mobile app.
(This does not solve some projects/custom fields that might not be loading on the expense details in web.)

Our team is actively working on a full solution, and we will provide updates as soon as we have more information.

Latest Rydoo outages

Degraded performance multi-action - 2 months ago

Unable to report expenses - 2 months ago

Degraded performance - 5 months ago

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