Outage in Ryver

Users receiving 503/504 Error messages. Performance slow.

Resolved Minor
December 09, 2024 - Started 3 months ago - Lasted about 22 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Ryver Chat Server
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 12/10/2024 11:17AM

This incident has been resolved.

MONITORING 3 months ago - at 12/10/2024 11:05AM

We are continuing to monitor for any further issues.

MONITORING 3 months ago - at 12/10/2024 12:36AM

A fix has been implemented that relieved the stress on the database server.
Additionally, we will be adding database indexes to the user notification area to improve alerting and notification receipt.

We are continuing to monitor this issue to ensure performance and reliability are maintained.

Thank you for your patience!

INVESTIGATING 3 months ago - at 12/09/2024 01:50PM

We are currently investigating this issue.

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