Outage in SafeNet Trusted Access
EU - Admin Console Incident
Resolved MinorIncident Report
The SafeNet Trusted Access monitoring system has detected a potential issue accessing the Admin Consoles.
Issues in Admin console may have an impact on your ability to access and manage tokens, users, provisioning, policies, application configuration, and other management operations.
The Thales Incident Response Team is actively investigating this problem and will update this incident with additional information as it becomes available.
Components affected
SafeNet Trusted Access Admin ConsolesTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 07/26/2026 08:32AM
This incident has been resolved.
INVESTIGATING
7 days ago - at 07/26/2026 08:03AM
The rollback has been completed successfully. Testing is currently underway to validate system stability and performance.
INVESTIGATING
7 days ago - at 07/26/2026 07:09AM
The issue has been identified as related to the DB backend infrastructure maintenance performed earlier. We will be rolling back the change in the next 15 minutes.
INVESTIGATING
8 days ago - at 07/26/2026 04:15AM
The SafeNet Trusted Access monitoring system has detected a potential issue accessing the Admin Consoles.
Issues in Admin console may have an impact on your ability to access and manage tokens, users, provisioning, policies, application configuration, and other management operations.
The Thales Incident Response Team is actively investigating this problem and will update this incident with additional information as it becomes available.
Latest SafeNet Trusted Access outages
Classic - Authentication Services Incident - 3 months ago
Classic STA Push OTP - Creation - 4 months ago
Incident - Console Access, API and SAML Authentication - 6 months ago
EU - Enrollment Service Incident - 11 months ago
All Regions - Degraded E-mail Delivery - 11 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
