Outage in SafeNet Trusted Access
?EU Incident - Console Access, API and Authentication
Resolved MajorIncident Report
The SafeNet Trusted Access monitoring system has detected a potential issue affecting Console Access, API, Radius and SAML Authentication.
Issues in Admin console may have an impact on your ability to access and manage tokens, users, provisioning, policies, application configuration, and other management operations.
SAML Authentication issues can affect users ability to authenticate or access applications.
API issues can prevent the use of API-based user management and authentication.
The Thales Incident Response Team is actively investigating this problem and will update this incident with additional information as it becomes available.
Components affected
SafeNet Trusted Access Authentication Services SafeNet Trusted Access Admin Consoles SafeNet Trusted Access Push Delivery SafeNet Trusted Access ManagementTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 09/02/2026 05:07AM
Our corrective actions had a positive effect, and all services are operating within expected parameters. We will now close this incident.
IDENTIFIED
11 days ago - at 09/02/2026 04:38AM
We have taken corrective action, and services appear to be normalizing. We are investigating further and will provide updates as they become available.
INVESTIGATING
11 days ago - at 09/02/2026 04:34AM
The SafeNet Trusted Access monitoring system has detected a potential issue affecting Console Access, API, Radius and SAML Authentication.
Issues in Admin console may have an impact on your ability to access and manage tokens, users, provisioning, policies, application configuration, and other management operations.
SAML Authentication issues can affect users ability to authenticate or access applications.
API issues can prevent the use of API-based user management and authentication.
The Thales Incident Response Team is actively investigating this problem and will update this incident with additional information as it becomes available.
Latest SafeNet Trusted Access outages
Classic - Admin Console Incident - 4 days ago
Classic - Admin Console Incident - 5 days ago
EU - Admin Console Incident - about 2 months ago
Classic - Authentication Services Incident - 4 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
