Outage in SAFEQ
Potential issues with a PC client after auto update
Resolved Minor
February 24, 2026 - Started 9 days ago
- Lasted about 16 hours
Incident Report
We have received reports that a limited number of customers are encountering error messages related to the recent auto-update and issues with newly added printers not appearing. Most customers updated successfully without impact. Our team is actively investigating and working on a resolution.
Need to monitor SAFEQ outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
INVESTIGATING
9 days ago - at 02/24/2026 01:00PM
We have received reports that a limited number of customers are encountering error messages related to the recent auto-update and issues with newly added printers not appearing. Most customers updated successfully without impact. Our team is actively investigating and working on a resolution.
RESOLVED
9 days ago - at 02/24/2026 01:48PM
This incident has been resolved.
MONITORING
9 days ago - at 02/24/2026 02:26PM
We have implemented a fix and are currently monitoring the result. The fix shall apply automatically with next printer / queues refresh or upon user clicking synchronize printers from the pc client menu. alternatively disabling the auto update or restart of affected PC also solves the situation.
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
