Outage in SAFEQ
DE Data Center: Printing, Scanning and Authentication issues
Resolved Minor
September 02, 2026 - Started 1 day ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
**SAFEQ DE Data Center experienced a partial outage affecting printing, scanning, and authentication services for approximately 1.7 hours.** The root cause was a single VM failure within the cluster, which triggered cluster recovery procedures and temporarily disrupted service. The affected node was brought back online and full service was restored, with active monitoring continuing post-recovery.
We are investigating alerts that we have received, and Printing, Scanning and Authentication in DE Data Center may have a partial outage.We will keep you informed as soon as we know more.Updates will follow on this channel.
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Latest Updates ( sorted recent to last )
INVESTIGATING
1 day ago - at 09/02/2026 10:31AM
We are investigating alerts that we have received, and Printing, Scanning and Authentication in DE Data Center may have a partial outage.We will keep you informed as soon as we know more.Updates will follow on this channel.
IDENTIFIED
1 day ago - at 09/02/2026 10:49AM
We have identified the issue: a single server issue affecting one VM in the cluster. Cluster recovery is in progress.Once the service restarts, users may experience higher latency than usual during recovery.We are working to bring the affected node back online and will post updates as we have them.
MONITORING
1 day ago - at 09/02/2026 11:58AM
The service is once again operational. We are actively monitoring the situation.
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