Outage in SafetyCulture
Some customers are unable to load the iOS app
Resolved MinorIncident Report
We're aware of an issue affecting the latest version of the SafetyCulture iOS app. Some users may experience the app becoming unresponsive or screens getting stuck in a loading state. The web app is unaffected and fully functional.
Our engineering team is investigating and we'll share an update as soon as we have one.
Components affected
SafetyCulture iAuditor MobileTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 05/14/2026 12:17AM
We've confirmed that app version 26.18.02 resolves this issue. Update to the latest version via the App Store to get the fix.
If you're still experiencing problems after updating, please reach out to our Support team.
MONITORING
1 day ago - at 05/13/2026 10:09PM
A fix has now been released and is available to download in app version 26.18.02 on the App Store.
We appreciate your patience and will continue to monitor the issue.
IDENTIFIED
1 day ago - at 05/13/2026 07:45AM
A fix has now been released and is available to download in app version 26.18.02 on the App Store.
We appreciate your patience and will continue to monitor the issue.
IDENTIFIED
2 days ago - at 05/13/2026 12:41AM
We have identified the root cause of this issue and prepared a fix. We are currently awaiting approval for the updated iOS app version before it can be made available in the App Store. We appreciate your patience and will share a further update as soon as it is available.
IDENTIFIED
3 days ago - at 05/11/2026 11:48PM
We have identified the root cause of this issue and a fix is on its way. We appreciate your patience and will share a further update once it is available.
IDENTIFIED
4 days ago - at 05/11/2026 09:17AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
4 days ago - at 05/11/2026 03:48AM
We're continuing to investigate the issue affecting the latest version of the SafetyCulture iOS app. Our engineering team is actively working to identify the root cause. We appreciate your patience and will provide a further update as soon as we have more information.
As a reminder, the web app remains fully functional and can be used in the meantime.
INVESTIGATING
4 days ago - at 05/10/2026 11:43PM
We're aware of an issue affecting the latest version of the SafetyCulture iOS app. Some users may experience the app becoming unresponsive or screens getting stuck in a loading state. The web app is unaffected and fully functional.
Our engineering team is investigating and we'll share an update as soon as we have one.
Latest SafetyCulture outages
Service outage for some sensors - about 17 hours ago
Some users are experiencing SSO log in failures - 3 days ago
Video playback experiencing issues across some features - 15 days ago
Service outage for some sensors - 17 days ago
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