Outage in SafetyCulture
Service outage for some sensors
Resolved MajorIncident Report
Summary AI Generated
SafetyCulture's Sensors component experienced a major outage lasting approximately 20.6 hours due to a third-party sensor provider service disruption. The provider identified the root cause and applied a fix that restored sensor connectivity and readings. The incident was fully resolved after a period of monitoring confirmed service stability.
We are aware that one of our sensor providers is experiencing a service outage.
It is under investigation, and updates will be provided as soon as they are available.
Components affected
SafetyCulture SensorsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 10/06/2026 06:24PM
This incident has been resolved.
MONITORING
6 days ago - at 10/06/2026 10:09AM
Our third-party service provider applied a fix, restoring sensor connectivity and readings. The service is currently stable while they continue investigating the underlying cause.
We are continuing to monitor the situation and will keep you updated if there are any further service disruptions.
IDENTIFIED
6 days ago - at 10/06/2026 12:57AM
The service provider has identified the issue and is working towards a fix.
INVESTIGATING
6 days ago - at 10/05/2026 09:51PM
We are aware that one of our sensor providers is experiencing a service outage.
It is under investigation, and updates will be provided as soon as they are available.
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