Outage in Sage

Pegg Bot - Degraded Performance

Resolved Minor
January 10, 2024 - Started 12 months ago - Lasted about 8 hours
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 01/10/2024 03:56PM

The issue is resolved and the service continues to perform as expected.

MONITORING 12 months ago - at 01/10/2024 12:15PM

The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

INVESTIGATING 12 months ago - at 01/10/2024 10:00AM

We are continuing to investigate the cause of the issue. We appreciate your patience as we work to resolve this issue.

INVESTIGATING 12 months ago - at 01/10/2024 07:48AM

We identified an issue where customers Globally are experiencing intermittent issues when using the Chat Bot. We are currently investigating.

INVESTIGATING 12 months ago - at 01/10/2024 07:31AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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