Outage in Sage
Cloud Services - Partial Outage
Resolved MajorIncident Report
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage Business Cloud Paie (FR) Sage Business Cloud Accounting (UKI) Sage 50 Sage 200 (ES) Sage Pegg Bot Sage Pegg Bot Sage Pegg Bot Sage Pegg Bot Sage Business Cloud Accounting (NA)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/21/2025 06:01PM
The issue is resolved and the service continues to perform as expected.
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El problema se ha resuelto y el servicio sigue funcionando como se espera.
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Le problème est résolu et le service continue de fonctionner comme prévu.
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Das Problem ist behoben und der Dienst funktioniert weiterhin wie erwartet.
MONITORING
6 months ago - at 10/20/2025 11:16PM
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
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Le service fonctionne comme prévu. Éviter une réapparition est notre priorité alors que nous surveillons de près le service.
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El servicio está funcionando según lo esperado. Evitar una recurrencia es nuestra prioridad mientras supervisamos el servicio de cerca.
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Der Service funktioniert wie erwartet. Die Vermeidung eines erneuten Auftretens hat für uns Priorität, während wir den Service genau überwachen.
IDENTIFIED
6 months ago - at 10/20/2025 12:56PM
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
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Le service fonctionne comme prévu. Éviter une réapparition est notre priorité alors que nous surveillons de près le service.
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El servicio está funcionando según lo esperado. Evitar una recurrencia es nuestra prioridad mientras supervisamos el servicio de cerca.
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Der Service funktioniert wie erwartet. Die Vermeidung eines erneuten Auftretens hat für uns Priorität, während wir den Service genau überwachen.
IDENTIFIED
6 months ago - at 10/20/2025 10:57AM
Most products and features are getting back to normal. You might still notice occasional delays or errors while everything fully recovers.
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La plupart des produits et fonctionnalités reviennent à la normale. Vous pourriez encore constater quelques retards ou erreurs pendant que tout se rétablit complètement.
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La mayoría de los productos y funcionalidades están volviendo a la normalidad. Es posible que aún notes algunos retrasos o errores mientras todo se recupera por completo.
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Die meisten Produkte und Funktionen kehren zur Normalität zurück. Es kann weiterhin gelegentlich zu Verzögerungen oder Fehlern kommen, während sich die Systeme vollständig erholen.
INVESTIGATING
6 months ago - at 10/20/2025 09:01AM
We are currently investigating a global technical issue that is impacting the performance and availability of several Sage products.
We recommend customers continue to retry any failed requests.
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Nous enquêtons actuellement sur un problème technique mondial qui affecte les performances et la disponibilité de plusieurs produits Sage.
Nous recommandons aux clients de continuer à réessayer toute demande ayant échoué.
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Actualmente estamos investigando un problema técnico global que está afectando el rendimiento y la disponibilidad de varios productos de Sage.
Recomendamos a los clientes que sigan intentando cualquier solicitud fallida.
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Wir untersuchen derzeit ein globales technisches Problem, das die Leistung und Verfügbarkeit mehrerer Sage-Produkte beeinträchtigt.
Wir empfehlen unseren Kunden, fehlgeschlagene Anfragen weiterhin erneut zu versuchen.
INVESTIGATING
6 months ago - at 10/20/2025 07:40AM
We have identified an issue preventing customers in North America from accessing their services. Third party, AWS is currently investigating
INVESTIGATING
6 months ago - at 10/20/2025 07:16AM
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
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