Outage in Sage

Pegg Bot - Partial Outage

Resolved Major
February 14, 2024 - Started 10 months ago - Lasted 41 minutes
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 02/14/2024 03:39PM

The issue is resolved and the service is available and performing as expected.

INVESTIGATING 10 months ago - at 02/14/2024 03:10PM

We are investigating a global issue preventing customers from speaking to an agent when using the chat bot. Customers are facing an error message: "We're having trouble connecting to Pegg. Contact your administrator."

INVESTIGATING 10 months ago - at 02/14/2024 02:59PM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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