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Outage in Saleo

Increased Error Rate Publishing Tables

Resolved Major
May 13, 2026 - Started 19 days ago - Lasted about 1 hour

Incident Report

Summary AI Generated

Saleo experienced increased error rates when publishing tables through their extension, with captures (both library and playbook) also failing to load during the 55-minute incident. The Saleo Live and Saleo Capture components were affected, while live demo playbook remained functional. The team identified the cause as a recent deploy issue and resolved it through a rollback, though the fix took longer than initially expected.

We’re currently seeing an increase in errors when publishing tables through the Saleo extension. Captures (both library and playback) may also fail to load. Live demo playback is unaffected. Our team has identified the cause and is actively rolling back the recent deploy. Thank you for your patience, and we’ll share another update as soon as things are back to normal.
Components affected
Saleo Capture Saleo Live

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Latest Updates ( sorted recent to last )
MONITORING 19 days ago - at 05/13/2026 07:01PM

The fix is currently taking longer to publish than expected. We’re continuing to work on it and expect resolution within the next 30 minutes.

MONITORING 19 days ago - at 05/13/2026 06:33PM

Fix is in queue, expected time to resolve 15-30 minutes max from the time of this update.

IDENTIFIED 19 days ago - at 05/13/2026 06:17PM

We’re currently seeing an increase in errors when publishing tables through the Saleo extension. Captures (both library and playback) may also fail to load. Live demo playback is unaffected.

Our team has identified the cause and is actively rolling back the recent deploy.

Thank you for your patience, and we’ll share another update as soon as things are back to normal.

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