Outage in Salesforce

Feature Degradation

Resolved Minor
December 16, 2022 - Started over 2 years ago - Lasted about 2 hours

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Outage Details

There’s a Salesforce service feature degradation. During a feature degradation, some features are unavailable or run at less than optimal performance. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Latest Updates ( sorted recent to last )
UPDATE over 2 years ago - at 12/16/2022 08:03AM

At 07:35 UTC, customers are out of impact following the application-rolling restarts for the analytics cluster. The Technology team is monitoring the performance and validating the health checks before declaring an all-clear.

We’ll provide an update in 60 minutes or sooner if additional information.

UPDATE over 2 years ago - at 12/16/2022 07:00AM

At 05:00 UTC on December 16, 2022, the Salesforce Technology team became aware of a feature degradation to Salesforce Analytics services. Some customers can experience timing out of analytics queries. Upon investigation, the team determined a recent release to be the likely cause of the issue.
The Technology team is performing the application-rolling restarts for the analytics cluster to resolve the issue.
We’ll provide an update in 1 hour or sooner if additional information.

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