Intelligence Feature Disruption

At 21:29 UTC on July 14, 2023, our Technology team deployed a fix that successfully resolved the issue with failing Pinterest data streams and authentication errors. If you continue to experience data stream errors, please re-authenticate your Pinterest credentials.

We will perform a full investigation of the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future. We apologize for how this incident may have affected you and your business.

Currently, customers can authenticate to the new Pinterest API version 5, resolving the authentication issue. However, there is an ongoing issue with data streams failing due to a recent change. Our team is actively working on fixing this compatibility issue on our end.

We’ll provide an update in 60 minutes or sooner if additional information becomes available.

The Salesforce Technology team became aware of a feature disruption impacting the Pinterest connection data streams which is causing daily scheduling jobs to be delayed. Engineering teams are investigating the issue and analyzing the data to determine the best path to resolution.

We’ll provide an update in 60 minutes or sooner if additional information becomes available.